At Silicon Spa Tech Services, protecting the privacy of our visitors, clients, and users is one of our highest priorities. This Privacy Policy explains what information we collect, how we use it, and the rights you have under applicable data protection laws.
If you have any questions or require more information about this Privacy Policy, please contact us at info@siliconspatechservices.com.
General Data Protection Regulation (GDPR)
Silicon Spa Tech Services is the Data Controller of your information.
Our legal basis for collecting and using personal information depends on the context in which it is collected. We may process your data because:
– We need to perform a contract with you
– You have given us explicit permission
– Processing is in our legitimate business interests
– We must comply with legal obligations
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal requirements, resolve disputes, and enforce our policies.
Your GDPR Rights (EEA Residents)
– You have the right to:
– Access the personal information we hold about you
– Request updates or corrections
– Request deletion of your data
– Object to processing
– Restrict processing
– Request data portability
– Withdraw consent at any time
To exercise any of these rights, contact us at info@siliconspatechservices.com.
Log Files
Silicon Spa Tech Services follows standard industry practices for log files. These logs may include:
– IP addresses
– Browser type
– ISP
– Date/time stamps
– Referring/exit pages
– Click counts
This information is not personally identifiable and is used for:
– Analytics
– Site administration
– Trend analysis
– Security
– improving user experience
Cookies and Web Beacons
Like most websites, Silicon Spa Tech Services uses cookies to:
– Store visitor preferences
– Improve website functionality
– Customise content based on browser type or behaviour
Cookies help us deliver a better experience. You can disable cookies in your browser settings, but doing so may affect website functionality.
Third‑Party Privacy Policies
Our Privacy Policy does not apply to external websites or advertisers. We recommend reviewing the privacy policies of any third‑party services you interact with.
Third‑party ad networks may use cookies, JavaScript, or web beacons to measure advertising effectiveness. Silicon Spa Tech Services does not control these cookies.
Children’s Information
We do not knowingly collect personal information from children under 13. If you believe your child has provided such information, contact us immediately and we will remove it promptly.
Online‑Only Policy
This Privacy Policy applies only to information collected through our website and online services, not offline or through other channels.
Consent
By using our website, you consent to this Privacy Policy and agree to its terms.
Cookie Policy — Silicon Spa Tech Services
This Cookie Policy explains how Silicon Spa Tech Services uses cookies to improve your experience.
What Are Cookies?
Cookies are small files downloaded to your device to enhance functionality, remember preferences, and support essential website features.
How We Use Cookies
We use cookies for:
– Website functionality
– Analytics
– User preference storage
– Form handling
– Security
– Performance optimisation
Disabling cookies may impact your experience on our site.
Disabling Cookies
You can disable cookies in your browser settings. However, doing so may break certain features or reduce functionality.
Cookies We Set
Email & Newsletter Cookies
Used to remember subscription status and display relevant notifications.
Survey Cookies
Used to track participation and ensure accurate results.
Form Cookies
Used to remember details submitted through contact or support forms.
Site Preference Cookies
Used to store layout, theme, or preference settings.
Third‑Party Cookies
We use trusted third‑party services that may set cookies, including:
Google Analytics
Tracks usage patterns, time on site, and pages visited.
A/B Testing & Optimisation Tools
Used to test new features and improve user experience.
Social Media Integrations
Buttons or plugins may set cookies to enhance your profile or personalise content.
Third‑Party Services & Data Processing
To deliver our services securely and efficiently, Silicon Spa Tech Services uses trusted third‑party platforms.
These providers may process limited personal data solely for service delivery, communication, analytics, or security.
Our current providers include:
Microsoft 365 — email, document storage, communication, productivity tools, secure cloud storage
Bitwarden — password and credential management
Azure — cloud services, backup, data management
Atlassian (Jira, Confluence) — helpdesk, project tracking and documentation
Google Analytics — website usage analytics
Ninja One — endpoint protection, threat detection, patch management
Data may be stored in the UK, EU, or trusted jurisdictions outside the EEA. Where required, we use Standard Contractual Clauses (SCCs) and Data Processing Agreements (DPAs) to ensure compliance.
More Information
If you need further clarification or wish to exercise your data rights, contact us:
Email: info@siliconspatechservices.com
