Standard PlanUnlimited Remote SupportWindows, macOS & Linux SupportSecurity Patching & UpdatesBasic Device MonitoringEmail & Productivity SupportSoftware Installation & TroubleshootingGuidance On Cyber Hygiene24/7 System Health Checks
Pro PlanFull Device Management (Windows, macOS, Linux)Advanced MonitoringAlertingManaged Antivirus | EDREmail SecurityPhishing ProtectionBackup MonitoringNetwork MonitoringOn-Site Support (Limited)Monthly IT Health ReportsPolicy EnforcementCompliance Checks
Custom PlanBespokeIndustry-Specific SupportCustom SLAs24/7 Support OptionsCyber Security PackagesNetwork ManagementMicrosoft 365 ManagementGoogle Workspace ManagementJira ManagementWebsite Management
Standard PlanBasic User ManagementProject CreationPermission TweaksSimple Workflow EditsIssue Type UpdateBasic AutomationQuick Fixes
Pro PlanAdvanced WorkflowsCustom FieldsAutomation At ScaleSLA ManagementReporting DashboardsMarketplace App ManagementChange ControlPriority SupportProject Role GovernancePermission Scheme Auditing
Custom PlanFull CustomisationIntegrationsAutomation At Scale24/7 OptionsChange ManagementGovernanceGroup ManagementUser Management
Standard PlanCore CMS Updates (WordPress, Shopify, Wix, Squarespace)Plugin & Theme UpdatesSecurity PatchingUptime MonitoringBasic Content Updates (Text, Images, Pricing, Opening Hours)Broken Link FixesContact Form ChecksMinor Layout Tweaks (Non-Structural)
Pro PlanAdvanced Security HardeningPerformance Optimisation (Caching, Image Compression)Form Automation & IntegrationsSEO Optimisation (Meta Tags, Schema, Redirects, Indexing Fixes)Priority SupportPhishing ProtectionPlugin Conflict ResolutionLight Custom CSS AdjustmentsStructured Content Updates (Blogs, Landing Pages, Product pages)
Custom PlanMulti-site ManagementWebsite Rebuild OptionsCustom SLAsDedicated Monthly Development Hours24/7 Uptime & Incident ResponseAccessibility ComplianceMobile Friendly DesignTablet Friendly DesignMigration Support
Standard PlanUbiquiti Basic Configuration ManagementUbiquiti Access Point Monitoring & OptimisationUbiquiti Firmware UpdatesUbiquiti Guest Network Set UpUbiquiti Basic VLAN CreationUbiquiti Network Alerts & Uptime MonitoringUbiquiti Basic Firewall Rule UpdatesRemote Support For Connectivity Issues
Pro PlanUbiquiti Advanced VLAN Design & SegmentationUbiquiti Advanced Firewall Rule Creation & AuditingUbiquiti IDS/IPS Tuning & Threat AnalysisUbiquiti VPN Configuration (WireGuard, L2TP, Site‑To‑Site)Ubiquiti Switch ConfigurationUbiquiti Network Performance OptimisationPriority Response TimesUbiquiti Guest Portal CustomisationOn-Site Support (Limited To Ubiquiti Equipment)Ubiquiti Network Change Control
Custom PlanMulti‑site Ubiquiti Network ArchitectureUbiquiti Full IDS/IPS TuningUbiquiti Advanced VPN Mesh (Multi-Site WireGuard)Ubiquiti Redundant WAN Failover DesignCompliance Support (Cyber Essentials)24/7 Network Monitoring & Incident ResponseMigration SupportUbiquiti Identity VPN Set UpUbiquiti LDAP Set Up (Google Workspace, Microsoft Intune)
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Quote Required IT SupportJira AdministrationWebsite AdministrationNetwork Management
